Equifax, Inc. Instructional Design and Communications Specialist J00062077 in St. Louis, Missouri

Essential Duties and Requirements:Ability to communicate important messages clearly and effectively to both internal and external clientsTranslate processes, procedures, etc. into interesting and effective training programs for internal and external clientsExceptional verbal and written communication skillsOutstanding presentation skills with groups of all sizes and ability to lead live and on demand training sessionsAbility to break complex concepts down so that users can understand themExcellent customer service skillsAbility to use different mediums and take different approaches as required by each communication message or training audienceMust have the capacity to read, understand, and correctly apply state regulations and departmental proceduresAbility to work independently and within the teams.Excellent organizational skills and a high level of decision making skillsAbility to flourish in an environment that requires you to deal with multiple issues concurrently and change plans without a great deal of noticeAbility to evaluate a message or situation and determine appropriate communication method, messaging, and audience.Must set an example for professional behavior and adherence to policies.Proficient with Windows based applications and Microsoft OfficeAttend work regularly, start and end sessions on time, and manage time effectivelyGenerate ideas and training materials to enhance the customers experienceCurrent and future mastery of instructional design principles, applications, and technologiesProficiency at designing and delivering effective and captivating training to other trainers, internal employees, and clients both in person and via webinar or on-demand materials VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO