Experian Product Trainer 35850 in Sofia, Bulgaria

Description

To research, plan, create and deliver training courses and workshops as directed by the Training Lead to help our staff and clients fully understand how to design, build, test, maintain and support Experian Product solutions throughout the customer life cycle.

·Deliver Training internally and externally

oDeliver effective solution training across multiple regions to audiences with a wide range of intellects, experience (trainee through to director) and agendas.

oContinually be up to date on new Experian products and solutions.

oIdentify, highlight and communicate potential risks and considerations when building solutions using Experian products.

·Product Expertise.

oDemonstrate a detailed understanding of all Experian core product solutions.

oUnderstand Experian processes and procedures, especially in delivery and support areas

oWork closely with the Product Management group; keep abreast of current / future product / solutions. and understand new products, versions, platforms, and technologies.

oLiaise with Global development / consultancy regarding new product developments.

oChampion specific Experian products - expert on a specific product.

·Design & Update Training Courses & Materials

oDesign innovative and effective training courses and materials to meet Experian’s training requirements (maximum impact and learning effectiveness, minimum delivery time and material cost, easy to maintain). To be delivered across multiple regions and divisions to meet changing solution set and business and technical requirements.

oWork closely with Global teams to produce multimedia materials where required.

oSuggest ways to transform training materials from classroom to multimedia where appropriate.

oUse the knowledge of delivery and support processes and role to assist in Needs Analysis with Global teams.

·Arrange & Advertise Training Courses.

oIdentify training needs and ensure delegate awareness of courses - Ensure training is ‘timely’

·Training Team Support - Share knowledge, exchange ideas and appraise courses.

Knowledge, Experience & Qualifications

REQUIREMENTS

·Bachelor’s degree or equivalent experience.

·Typically requires a minimum of 5 years relevant trainingexperience.

·Expert presentation and training skills.

·Expert skills in the preparation of innovative training materials.

·Strong knowledge of computer systems and processes and PC desktop applications.

·Project coordination knowledge and/or experience.

·Demonstrable hands on experience of process management

·Strong oral and written communication skills.

·Ability to manage multiple stakeholders from various countries and cultures.

·ExcellentEnglish command – both written and spoken.

Description

To research, plan, create and deliver training courses and workshops as directed by the Training Lead to help our staff and clients fully understand how to design, build, test, maintain and support Experian Product solutions throughout the customer life cycle.

·Deliver Training internally and externally

oDeliver effective solution training across multiple regions to audiences with a wide range of intellects, experience (trainee through to director) and agendas.

oContinually be up to date on new Experian products and solutions.

oIdentify, highlight and communicate potential risks and considerations when building solutions using Experian products.

·Product Expertise.

oDemonstrate a detailed understanding of all Experian core product solutions.

oUnderstand Experian processes and procedures, especially in delivery and support areas

oWork closely with the Product Management group; keep abreast of current / future product / solutions. and understand new products, versions, platforms, and technologies.

oLiaise with Global development / consultancy regarding new product developments.

oChampion specific Experian products - expert on a specific product.

·Design & Update Training Courses & Materials

oDesign innovative and effective training courses and materials to meet Experian’s training requirements (maximum impact and learning effectiveness, minimum delivery time and material cost, easy to maintain). To be delivered across multiple regions and divisions to meet changing solution set and business and technical requirements.

oWork closely with Global teams to produce multimedia materials where required.

oSuggest ways to transform training materials from classroom to multimedia where appropriate.

oUse the knowledge of delivery and support processes and role to assist in Needs Analysis with Global teams.

·Arrange & Advertise Training Courses.

oIdentify training needs and ensure delegate awareness of courses - Ensure training is ‘timely’

·Training Team Support - Share knowledge, exchange ideas and appraise courses.

Knowledge, Experience & Qualifications

REQUIREMENTS

·Bachelor’s degree or equivalent experience.

·Typically requires a minimum of 5 years relevant trainingexperience.

·Expert presentation and training skills.

·Expert skills in the preparation of innovative training materials.

·Strong knowledge of computer systems and processes and PC desktop applications.

·Project coordination knowledge and/or experience.

·Demonstrable hands on experience of process management

·Strong oral and written communication skills.

·Ability to manage multiple stakeholders from various countries and cultures.

·ExcellentEnglish command – both written and spoken.

Experian is an Equal Opportunity Employer including disability / veteran.