EXPRESS SCRIPTS SERVICES COMPANY Director Training in Saint Louis, Missouri
POSITION SUMMARY The Director - Training consults with all levels of the organization to drive operational performance to align with organization goals. Leads the design and development of instructional interventions, just in time support and electronic support tools. Demonstrates leadership and creates a highly effective team adept at identifying the need for change, and creating a clear vision for improvement within the organization by overseeing the design of the appropriate interventions to address issues. ESSENTIAL FUNCTIONS * Consults and partners with operational leaders to evaluate performance needs and drive performance improvement. * Determines the need for and oversees the design and development of interventions including learning events and other support systems as related to identified objectives and other operational-wide initiatives. * Oversees the creation of job performance blended learning curriculums for all channels. Initiates or responds to requests by management to implement interventions on various subjects to improve performance effectiveness within departments. * Develops and mentors associates in required skills such as front end analysis, instructional design, job aid design, performance auditing, information mapping, training evaluation and others as determined by performance analysis. * Develops, initiates, and evaluates performance improvement analysis systems. * Identifies the need for inclusion and leveraging of other resources to complete the processes, including compensation, human resources and workforce re-engineering. * Creates a progress scorecard for leader review and generates reports to clients regarding progress on key initiatives and operational and employee performance. * Manages content including the selection or building of tools to allow for easy collaboration within departments and provides internal customer tools for easy access to just in time information and other support tools. * Oversees selection, development, testing, deployment and maintenance of software, and learning solutions. Selects, negotiates, partners with and evaluates external vendors. * Develops evaluation tools to determine effectiveness of interventions including return on investment. QUALIFICATIONS * Bachelor s Degree; Master s degree preferred in applicable field Instructional Design Systems, Human Performance Technology, PM Etc * 10 - 14 years of relevant experience * Certification in Front End Analysis, Accomplishment Based Design, Job Aid Development; Certified Human Performance Technologist a plus * Excellent Microsoft Office skills; Experience in e-learning tools Company is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the \\"Most Admired Companies\\" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401k with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan. Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor..Employer's Job# ESMEUS4484Please visit job URL for more information about this opening and to view EOE statement.