Columbia University Enterprise Research Application Trainer - Epic Research in New York, New York

Position Information

Job Title

Enterprise Research Application Trainer - Epic Research

Job Code Title

Job Requisition Number



7560- FPO Faculty Practice Org


Medical Center

Job Type

Officer Full-Time Regular

Bargaining Unit

If temporary, indicate duration

Hours Per Week

Job Family

Technical / Information Technology

Salary Grade

Officer 105

Salary Range

commensurate with experience

Advertised Summary Job Description

This position is responsible for achieving in-depth knowledge of Epic Research applications and must be able to communicate effectively to end users in a classroom, through a webinar or eLearning and at-the-elbow. The Trainer-Epic drives strategic training efforts for management while ensuring the success of training programs and curriculum by collaborating with team members to develop the training program, creating curriculum, and building out training environments. This position will participate in eLearning QA and will provide support during implementations. As a Trainer for the Enterprise Epic initiative, this individual will collaborate with appropriate technical and operational leaders from affiliated institutions.

Minimum Qualifications for Grade

Applicant MUST meet these minimum qualifications to be considered an applicant

Requires a bachelor's degree or equivalent in education and experience, plus four years of related experience.

Additional Position-Specific Minimum Qualifications

Applicant MUST meet these minimum qualifications to be considered an applicant

Epic Research Credentialed or Certified as well as a training build certification (Epic module certification is required from the outset but must be obtained during the first four months of employment).

Experience with online learning tools.

Demonstrated oral and written communication and instructional skills.

Working knowledge of order Entry, Admitting and Billing software applications.

Must be able to develop and deliver various types of instructional materials; such as synchronous learning, pre and post course assessments and performance support literature.

Special Instructions

Preferred Qualifications

Master's degree preferred.

2 years of instructional design and delivery experience.

Epic, Eclipsys, Sunrise Clinical Manager, Eagle, Allscripts Touchworks, and/or GE IDX.

Large-scale organizational learning initiatives

Essential Functions

Manages the development, coordination, presentation and follow-up of training programs for Epic Research. Manages the training space, the scheduling of training sessions and various resources for training such as post-training assessments and optimization.

Maintains and manages courseware, including revision and version controls. Be highly organized and detail oriented. Before delivery of product, ensure all measures of quality assurance have been obtained.

Articulates and applies adult learning methodologies and blended learning into all training initiatives. Manages, creates and maintains learning guidelines (including high-level and detailed procedures), templates and instructor and learner assessments. Works with Nursing, Physician & Ancillary groups to ensure Hospital and Physician Organization Policies and Procedures are reinforced in training content.

Ensures the ongoing incorporations of rules, regulations, & guidelines in the design of training programs. Maintains a working knowledge of clinical & patient administration operations. Knowledge of outpatient nomenclature. Trains & provides support to clinical staff before & during application implementations & upgrades as well as during employee orientation.

Communicates at all levels within the organization and work successfully with cross-functional teams. Be prime point of contact for the project and develop. Maintains good working relationships with client stakeholders and vendors. Collaborates with the technical and creative teams to ensure accurate delivery.

Participates in various hospital and faculty practice organization committees and discuss general system functions and specific application capabilities and features. Works with other Educational departments to coordinate training. Demonstrates mastery of various hospital and ambulatory applications, such as Sunrise Clinical Manager, Touchworks, Eclipsys, AthenaHealth, IDX, and Eagle and the business processes associated with the various systems. Provides support and encouragement to the departments undergoing change.

Works with various leadership committee and internal clients to integrate the learning solutions into existing infrastructure. Works with the Learning Teams (Instructional Designers and Developers) to ensure that client' requests are being met in a timely manner.

Partners with technical teams on the set-up and maintenance of the training environments (hardware and software). Understands systems development life cycle. Designs and builds relevant training scenarios and activities that reside in the training environment to be used and re-used in all classes.

Performs other related duties as necessary.

Additional Essential Functions (Limit to 3950 characters.)

Although rare, all staff are expected to move computer equipment or similar objects to expedite projects

Special Indications

This position works with:

There are no special indications for this position

HIPAA Compliance training required


Participation in Medical Surveillance required


What type of posting? Is this a waiver request?

Standard Posting

Requisition Open Date


Requisition Close Date

Open Until Filled

Quick Link

EEO Statement

Columbia University is an Equal Opportunity/Affirmative Action employer --Race/Gender/Disability/Veteran.

Local Hiring

Columbia University is committed to the hiring of qualified local residents.

This organization is a federal contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). The final rules now require contractors and subcontractors to invite applicants to self-identify as protected veterans or individuals with disabilities.

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