FCA US, LLC Instructional Design Manager in Auburn Hills, Michigan
The Instructional Design Manager is responsible for designing/developing learning solutions that meet and exceed FCA Performance Institute expectations for improving retail performance. This role will design and develop materials across a variety of media (web, print, live, kiosk, mobile and video) that communicate a clear, relevant message to all our external and internal audiences — including our internal Chrysler Academy staff, trainers, and the end users in dealerships throughout the NAFTA region.Job responsibilities:•Manage the instructional development process, including curriculum and course design, writing/development and editing from needs analysis/concept to implementation and measurement•Attend skills-related training events (i.e., new Skills train the trainer sessions), video shoots and narrative voice-over recording sessions as required to ensure performance objectives and creative vision are maintained•Produce/edit product and skills-related creative deliverables with minimal supervision•Provide leadership, process support and general oversight/mentoring for contract developers and freelance personnel as required•Participate in status meetings, provide project updates, conduct/assist with presentations, delegate projects and manage developer workload as required•Benchmark other manufacturer’s training and extract best practices for consideration within our strategiesBasic Qualifications:•Bachelor’s degree English, Communications, Journalism, Education or related field•5+ years’ experience designing/developing retail automotive (Sales/After Sales) training and performance improvement materials in a professional environment (across all media)•Demonstrated familiarity with general automotive knowledge, systems, components and related technologies•Proven ability to provide, present and explain work samples during interview process•Proven experience collaborating with project team members and various internal departments/disciplines to produce learning solutions and provide project status updates•Excellent and demonstrated analytical and problem-solving skills•Thorough knowledge of Microsoft Word, Power Point, and Excel•Experience assisting training facilitators as required to prepare/facilitate courseware••Preferred Qualifications:•Master’s Degree in Instructional Design preferred•Strong oral, interpersonal, and written communication skills•Knowledge of e-Learning authorware such as Articulate and Storyline and similar products a plusFCA is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee's role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.